We require 48 hours notice if you wish to cancel or reschedule the date or time of service. All cancellations are subject to additional fees. Cancellations may be done by phone 678.907.1318 or email team@williamswaypros.com



Due to the unique needs of each job, we cannot guarantee the availability of the appointment selected until it is reviewed by our office. Please contact our office prior to submitting your request to confirm availability. In the event that your job can't be accommodated on the date selected, we will discuss alternative availability. 2. We base all sight unseen estimates on square footage, type of cleaning requested, and condition of property. To ensure the accuracy of your estimate, a walk through will be conducted on the day of your cleaning. In the rare case that a price adjustment is needed, we will notify you before the cleaning begins 3. If you are requesting move-in or move out cleaning, the property must be empty prior to service. 4. For the safety of our cleaners, we cannot service homes in the following condition: MOLD and/or INSECT INFESTED. We also do not clean any animal or human waste.